Job Title: Group Account Executive

Department: Group Sales

Reports To: Director of Group Sales & Development

FLSA: Salaried, Non-Exempt Fluctuating Half-Time Overtime

Job Purpose: Maximize pride in Reds Baseball by building relationships and providing excellent customer service to current and potential group clients.

Essential Duties and Responsibilities:

We are seeking passionate and motivated individuals who are collaborative, adaptable and accountable.
Retain, grow and acquire group ticket sales
Meet/exceed individual ticket and revenue sales goals
Identify and prospect new sales opportunities
Generate Sales Proposals
Prepare action plans and schedules to hit yearly sales goals
Follow up on new leads and referrals resulting from prospecting
Meet a daily and weekly minimum of outbound new business calls, renewal calls as well as appointments
Input information into CRM system to help manage/track book of business
Establish rapport and build relationship with current and potential clients
Oversee account services through quality checks and other follow-up
Address customer issues and ensure effective and long-term problem resolution
Prepare a variety of status reports including activity, sales, follow-ups referrals, information and feedback
Perform miscellaneous job-related duties as assigned

Experience, Education and Licensure:

Bachelor’s Degree
At least 1-3 years of experience that is directly related to the duties and responsibilities specified
CRM and Ticket System experience is a plus

Knowledge, Skills, and Abilities:

Collaborative – Enthusiastic about helping others and proud of team success
Adaptable – must be able to adapt quickly to changing environment
Accountable – willingness to accept responsibility for actions
Attitude – Consistently positive person who reacts well to change and offers solution-based feedback
Coachable – Eager to learn, willing to admit and correct mistakes, proactively looks for ways to grow and improve
Passionate – Ambitious and committed to the sports sales field
Work Ethic – Regularly exceeds expectations pertaining to the role, inspires others to work harder
Innovative Thinker – Proven track record of developing and executing business building ideas, ability to analyze and solve problems
Communication – Strong written and oral communication skills with an emphasis on clarity and patience
Time Management – Able to handle multiple projects throughout the day and prioritize tasks

Physical Demands:

While performing the duties of this job, the employee is occasionally required to sit; use hands; reach with hands and arms; talk and hear.
Occasional lifting of 20 pounds required.

Work Environment:
Candidate must be willing to work game days including long hours, evenings, weekends and holidays

Expectations:

Adhere to Cincinnati Reds Organization Policies and Procedures
Act as a role model within and outside the Cincinnati Reds Organization
Performs duties as workload necessitates
Demonstrate flexible and efficient time management and ability to prioritize workload
Meet Department productivity standards

Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.

Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

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