Sell Luxury Suites
Sell Long Term and Single Event Rentals for Panthers, Charlotte FC and major stadium events
Sell Membership Clubs
Sell Suite Club PSLs for Panthers and Charlotte FC
Additional Selling Responsibilities:
PSLs and Season Tickets through outbound sales calls, phone sales
Silver Club Level PSLs and Season Tickets
Upgrading current PSL Owners through outbound and service calls
Single Game Tickets
Represent Tepper Sports & Entertainment in various organizational promotions, charity functions, speaking engagements.
Assist (as needed) in the development, coordination, implementation of game day activities for both Carolina Panthers and Charlotte FC.
Committed to the support of department goals and objectives, such as budgets and sales goals.
Provide Premium Sales Manager with necessary support/statistical data
Provide a high level of customer service to all clients, including relationship building, day to day operations, written correspondence, phone calls, account inquiries, appointment scheduling, follow up, etc.
Work with Premium Service, Ticket Operations and Ticket Service Representatives to ensure all accounts are active, documented and up-to-date on invoicing, contracts, renewals, etc.
Assist in determining and implementing enhancement programs for full season accounts to generate sales and member retention.
Ensure proper maintenance of full season accounts is performed and current quality standards are met or exceeded.
Assist in the overall success & meeting goals of the sales area of the Ticket Office
Administrative duties including filing, answering phones, and provide support to Ticketing Department
Assist with all functions of the Ticket Office including, but not limited to, ticket sales, phone calls, written correspondence, special promotions and programs, etc.
Other duties as assigned by Department Leadership
Fulfill various responsibilities by assisting other departments (as needed)
At least 3 years of ticket sales experience at the collegiate or professional level
Must be flexible and available to work evenings and/or weekends, nights, and holidays
Must pass pre-employment screens
Excellent organizational skills and attention to detail
Strong verbal and written communication skills
Works well under pressure while maintaining a positive attitude
Must be a team player, reliable, and dependable
Ability to make sound decisions and exercise independent judgement and discretion with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environment
Must maintain complete confidentiality of privileged, and/or sensitive information
Must, at all times, display the character and values of the Tepper Sports & Entertainment brand
Must be able to multi-task while managing time successfully
Sitting at desk and computer for long periods of time
Standing for extended periods of time
Must be able to lift 15 pounds at a time
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The Carolina Panthers are an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.