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Manager of Production & Broadcast Operations

The Manager of Production and Broadcast Operations oversees all aspects of Blue Cross Arena’s broadcast and in-arena video and audio operations for the organization. Oversees all technical aspects of the control room, interface room hardware and other systems for game presentation, broadcast, radio, television, and new media, as well as other live events at Blue Cross Arena. Ensures that shows and events are produced to the highest possible level of quality by managing, operating, and maintaining the systems, carrying out updates and repairs, and maintaining equipment for video production, broadcast, and transmission. Manages all aspects of the control room, staff, and crewing for events. This position requires various day, evening and weekend hours including game day responsibilities.

Duties & Responsibilities

  • Specify, engineer, maintain and operates all video and audio production systems and displays at venue

  • Manages daily system operation, maintenance, audio and visual equipment in control room and production areas, including tasks for signal distribution, routing systems, and play out equipment

  • Oversees and manages all broadcast operations needs of the organization, including radio and television broadcast technical needs

  • Co-produces all broadcast telecasts including remote production services, set-up, and transmission

  • Responsible for hiring, crewing, and managing control room staff and camera operators for all arena events

  • Responsible for the buildout, design, and management of the control room and production areas, including all required updates and upgrades

  • Install and test new facilities and equipment throughout the venue

  • Analyze and rectify technical faults on equipment and systems

  • Minimize loss of service at times of equipment failure by rapidly identifying and implementing alternative methods of service provision

  • Repair and maintains hardware, software, and other control room and production area technology systems

  • Work with requests from producers, directors, and other colleagues to ensure the functionality of equipment / systems

  • Manages relationships with production companies and league officials for all broadcast audio and technical needs

  • Responsible for developing pricing and quotes for use of control and production rooms and staff for outside events

  • Obtains quotes on new equipment and services or equipment needing to be sent out for repair

  • Keep up to date of constant changes in technology by investing new systems, techniques, and equipment

  • Assists with IT related needs of organization on gamedays throughout the venue, as needed

  • Work with broadcast archiving

  • Work with network mobile unit engineers on event days

  • Maintains a high level of confidentiality

  • Other duties/projects as assigned

Minimum Qualifications for the Position:

  • Minimum 10 years of broadcast engineering experience

  • Undergraduate degree in Broadcasting, Television, Engineering, and Electronics

  • Experience working with vendors in supporting hardware and software platforms and products

  • Strong working knowledge of production equipment including cameras, lighting, switchers, graphic systems, encoders, audio systems, and routing/patching procedures

  • Experience working in a fast-paced, multi project environment with ability to manage shifting priorities

Critical Competencies

  • Knowledge of Ross switchers, RTS intercom, DANTE network, Dyno K2 replay, Ultrix router, Daktronics, HDSDI and MADI audio format, as well as GV cameras is a plus

  • Ability to learn and apply new technology, programs, and specialized software applications

  • Ability to communicate effectively with members of the team other colleagues

  • Good independent work skills, with strong attention to detail, but also able to function as part of the team.

  • Must be flexible and able to work in a fast-paced environment

  • Ability to set-up and tear down equipment including lifting up to 50 lbs, reaching, bending, stooping, cabling, etc.

  • Ability to work flexible schedule including evenings, weekends, holidays and event nights