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Retail Operations Seasonal Assistant

This seasonal position provides support and assistance to the retail department for the Mercedes-Benz Stadium, Atlanta Falcons, Atlanta United and Atlanta United 2. The retail businesses include, but are not limited to, online, Atlantic Station and Mercedes-Benz Stadium stores. This position would run from July 2023 through January 2024, is based at Mercedes-Benz Stadium in Atlanta, GA, and will not be allow to work more than 30 hours per week.

Roles and Responsibilities

Retail Operations

  • Attend product launch meetings and assist in retail reporting for each location

  • Assist with monthly product launch document for the Atlanta Falcons and Atlanta United

  • Ensure that retail teams at MBS and Atlantic Station are prepared for product launches

  • Ensure that MBS team store has all sizes available in top 10 products prior to events

  • Product pricing review

    • Ensure in-store and online pricing is the same for both teams

  • Assist with internal orders and coordination of retail team store & warehouse visits as needed

  • Assist with internal order reporting

  • Assist with retail projects on an as needed basis

  • Attend retail events as needed at Mercedes-Benz Stadium and other offsite locations

  • Work Atlanta United & Atlanta Falcons games throughout the season

Retail Projects

  • Assist with signage at Atlantic Station and Mercedes-Benz Stadium

    • Assist with promotional calendar for in-venue and online for both teams

  • Assist with events surrounding product launches

  • Manage the retail trailer tours for each team

  • Assist with producing Atlantic Station events

  • Work with Fanatics on halo board graphics for Atlanta United and Atlanta Falcons games

  • Work with creative on photo shoots & graphics packages for online for both teams

  • Monitor social media for both teams and track retail social posts

  • Research retail best practices across all leagues for social media

  • Work with marketing/creative team on scarf of the month & all custom graphics and keep track of sell through

Retail Reporting

  • Work with data analytics team on ad hoc retail reporting as needed

  • Assist with reporting after each match

  • Assist with monthly AMBSE report for executive team

  • Create the following for the Atlanta Falcons and Atlanta United

    • Jersey sales report

    • Category report

    • Product launch sales report

  • Manage retail historical reports


  • Assist with payment of invoices in Concur

  • Create Excel document of internal orders

  • Assist with internal orders from the team store and retail warehouse

  • Review retail inventory closet and keep track of all orders

  • Assist with invoicing from outside vendors to ensure all departments receive them in a timely manner

  • Maintain NFL & MLS ordering calendars

    • Work with various departments on their internal orders

  • Manage signing day ordering and logistics for both teams

  • Analyze retail sales data in Excel format

Qualifications and Education Requirements

  • 1-2 years of retail experience, preferably in sports

  • Bachelor’s degree in related field

  • Knowledge of the NFL and MLS

  • Must be available to work select Atlanta United matches and Atlanta Falcons games and store promotions, including evenings and weekends

Required Skills

  • Strong organizational and computer skills required

  • Flexible and a team player

  • Proficient in Microsoft Office (Excel, PowerPoint & Word)

  • Excellent verbal and written communication skills

  • Ability to multi-task, problem solve effectively and handle stressful and difficult situations