Position Summary
The position will serve as an experienced member of the technical support team and will provide all aspects of client support to meet the needs of our associates. This will include support and device management for desktops, laptops, mobile devices, printers & multifunction copiers, phones, and other peripheral equipment. This person will be a primary contact for support at the Atlanta Falcons Training Facility in Flowery Branch and will also work with our support team to provide assistance to many of our other locations.
This position requires a high-energy individual who has a passion for this field of work and the ability to be a self-starter. This position should take initiative in planning, implementing, and troubleshooting the client support environment within the businesses. This position will work with others in the team to ensure a secure computing environment across the enterprise.
Must be able to respond to calls quickly and respond to periodic requests for critical assistance (24 x 7). Working occasional events and other select weekends/evenings will be required. Some occasional travel may be required; must be able to commute to our other metro Atlanta offices when needed.
Roles and Responsibilities
Required Skills
Qualifications and Education Requirements