Position: Director, Membership Services – Full Time/Exempt
Department: Ticket Sales and Services
Reports to: Membership Services
Location: Arizona Cardinals (Tempe, AZ)
Format: In-person
Cardinals Organizational Summary:
The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). We compete in the National Football Conference (NFC) West division and call State Farm Stadium, in Glendale, Arizona, our home.
As one of the oldest pro football franchises in the U.S., the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League. Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community. We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community.
If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team. Learn more about the Arizona Cardinals and see what’s happening here.
Job Summary:
The Director of Membership Services will guide our Membership Services team by providing strategic direction, goal setting and leadership to manage fan engagement, improve retention, and grow revenue through building relationships and memorable experiences. The Director of Membership Services will make timely and effective front-line customer service decisions pertaining to all Arizona Cardinals Season Ticket Members.
Primary Job Duties:
The Director, Membership Services will have the daily responsibilities including, without limitation, to the following:
Qualifications/Requirements
Cardinals Benefits/Perks Summary:
The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. The Cardinals organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle.
Benefits and Perks include, but are not limited to:
The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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