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Director, H&S Information Technology Operations

The annual base salary range for this position in California is $191,604 to $234,183 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.

Direct, develop, administer, and coordinate IT department operations for H&S. Collaborate with the CIO, setting the short- and long-term strategic objectives while providing the management necessary to achieve the goals of the IT organization.


  • Identify and communicate the strategic objectives and determine specific information requirements for management

  • Achieve desired results using budgets, proper contracts, and efficient decision making

  • Implement the installation and operation of information systems and equipment

  • Keep current on new developments in information systems technology, and plans for future upgrades and organizational changes

  • Keep abreast of government regulations applicable to systems operations and ensure corporate compliance

  • Ensure overall technology health by maintaining and continuously improving desktop, server, and network operations

  • Collaborate closely with peers, staff, and H&S leadership to accomplish organizational and department goals

  • Evaluate new processes and technology for potential deployment to improve standardization, speed of service, and cybersecurity posture

  • Escalate issues to appropriate management when necessary to minimize service interruptions and control project outcomes to align with the agreed-upon budget, scope, and timelines

  • Create a process of continuous improvement by performing project postmortem analysis

  • Manage and develop junior staff members to promote career growth and bench strength

  • Work closely with vendors to establish deliverables, ensure quality, and manage budget and timeline

  • Identify applications, hardware, and software that may need to be upgraded or replaced and work with stakeholders to establish budget and project pipelines

  • Coordinate with staff from each IT area to facilitate technology outcomes

  • Direct and prioritize the workload of subordinate personnel

  • Assist in building relationships with vendors and negotiating cost-efficient contracts

  • Coordinate outside IT consulting assistance

  • Lead efforts to improve IT processes


  • Bachelor’s Degree in Computer Science or related field

  • 7 or more years of experience in managing infrastructure/operations resources with at least 5 years at the Director or Senior Manager level

  • Minimum of 10 years leading projects of increasing complexity and budget

  • Proven experience creating and implementing standard processes across departments to create efficiencies and support growth

  • Must have extensive experience in the oversight of networks, desktops, systems, Wi-Fi, and security solutions

  • Extensive experience overseeing the integration and management of productivity tools used by internal staffers

  • Significant infrastructure architecture experience in both Data Center and Cloud environments

  • Strong understanding of mobile device management and zero trust architecture

  • Able to prioritize and adapt to meet changing needs

  • Excellent follow-through skills

  • Able to complete projects on time and on budget

  • A self-motivated leader who thrives in a growing organization

  • Able to troubleshoot and logically work through various steps to resolve issues

  • Excellent communication and influencing skills, written and oral

  • Able to establish a good rapport with management, staff, and vendors

  • Outstanding time management and organizational skills

  • Strong collaboration and people skills

Please note that this position is required to be fully vaccinated against COVID-19. “Fully vaccinated” means that the applicant can provide acceptable proof that the applicant has received, at least fourteen (14) days prior to the applicant’s start date, either the final dose of a two-dose COVID-19 vaccine, or a single dose of a one-dose COVID-19 vaccine. Vaccines must be authorized and/or approved by the FDA. Applicants needing an exemption to this requirement due to medical, disability-related, religious or other protected reasons may request an exemption. The Company will engage in an interactive process to determine if an exemption to this requirement as a reasonable accommodation is appropriate.

​This position is on-site.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.